[et_pb_section fb_built=”1″ _builder_version=”4.25.2″ _module_preset=”default” background_color=”#302D2D” global_colors_info=”{}”][et_pb_row _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”General Terms and Conditions (GTC) for the BLACKCAMP online shop” _builder_version=”4.26.1″ _module_preset=”default” title_text_color=”#FFFFFF” title_font_size=”40px” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”left” header_font_size=”60px” header_2_text_align=”left” header_2_font_size=”30px” header_3_text_align=”left” header_3_font_size=”24px” background_layout=”dark” global_colors_info=”{}”]<\/p>\n
These general terms and conditions apply to all orders placed via the BLACKCAMP online shop and do not cover purchase agreements concluded outside the online shop (e.g., purchasing a BLACKCAMP mini caravan). The general terms and conditions for purchase agreements can be found here<\/a>. <\/p>\n The contract is concluded with Schwarz GmbH, represented by Andreas Schwarz, Frangart, Eppan, South Tyrol, Italy. The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking on the \u2018Buy now\u2019 button, you place a binding order for the goods contained in the shopping basket. Confirmation of receipt of your order will be sent by e-mail immediately after the order has been sent and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods within five days.<\/p>\n The prices quoted are final prices including 22% VAT. In addition to the prices quoted, we charge shipping costs for delivery (see Shipping). Payment can be made in advance by bank transfer, credit card or other payment methods offered. <\/p>\n For orders placed by companies, VAT is not applicable. To order as a company, it is necessary to state the company name and\/or VAT number. This is checked in the VIES register before the order is placed. Only after successful validation will the VAT be removed from the order total. If your company is not registered in the VIES register, please contact us<\/a> to confirm the order manually. <\/p>\n The goods will be dispatched within five working days of receipt of payment. Dispatch by the shipping company usually takes 3-6 working days. If an item is not available or cannot be delivered in time, we will inform you by email and offer a free refund. Depending on the product category and shipping country, the following shipping costs apply: <\/p>\n All products except awnings and roof tents:<\/span><\/strong><\/p>\n Collection: Free of charge during regular opening hours at our headquarters in Eppan (Italy)<\/p>\n<\/li>\n Standard shipping within Italy, Germany, Austria, France, Spain, Netherlands, Belgium, Luxembourg: \u20ac18<\/p>\n<\/li>\n Standard shipping to Switzerland: 48\u20ac<\/span><\/p>\n<\/li>\n<\/ul>\n Awnings:<\/strong><\/p>\n Collection: Free of charge during regular opening hours at our headquarters in Eppan (Italy)<\/p>\n<\/li>\n Standard shipping within Italy, Germany, Austria, France: 80\u20ac<\/p>\n<\/li>\n Standard shipping within Spain, Netherlands, Belgium, Luxembourg: \u20ac120<\/p>\n<\/li>\n Roof tents:<\/strong><\/p>\n Collection: Free of charge during regular opening hours at our headquarters in Eppan (Italy)<\/p>\n<\/li>\n Standard shipping within Italy, Germany, Austria, France: 130\u20ac<\/p>\n<\/li>\n Standard shipping within Spain, Netherlands, Belgium, Luxembourg: \u20ac210<\/p>\n<\/li>\n Standard shipping to Switzerland: 200\u20ac<\/p>\n<\/li>\n<\/ul>\n All prices include 22% VAT. Please note that shipping costs do not include delivery to Spanish, Dutch and French overseas territories and islands.<\/p>\n In accordance with the EU guidelines for online trading, you have the right to cancel the purchase within 14 days of receipt of the goods without giving any reason.<\/p>\n Only unused and intact goods in the original box, which show no damage and are returned complete with all accessories and enclosures, can be refunded. Obviously used or faulty goods, as well as goods with missing accessories, are excluded from return. In such cases, a return can be made after prior authorisation and against a reduction of the refund amount (please clarify by e-mail). If the returned goods are faulty, damaged, used or incomplete without prior notification, we reserve the right not to make a refund or to reduce the refund amount. The buyer bears the costs of the return shipment. The refund will be processed within 14 days of receiving the returned item. <\/p>\n Please contact us<\/a> before returning the goods to coordinate the return. <\/p>\n The statutory warranty provisions shall apply. The statutory warranty provisions shall apply. For end consumers, the warranty period is 24 months from delivery of the goods. For commercially sold products, the warranty period is 12 months. A request for quotation for exhibition items or BLACKCAMP mini caravans configured online does not constitute a binding purchase. We endeavour to show you correct prices, but do not guarantee that the prices suggested in the configurator are complete and error-free. There may be typesetting and printing errors or technical errors in the calculation.Please contact us<\/a> to make a warranty claim.<\/p>\n A request for a quote for exhibition models or online-configured BLACKCAMP mini caravans does not constitute a binding purchase. We strive to display correct prices, but we do not guarantee that the prices suggested by the configurator are entirely accurate and error-free. There may be typographical, printing, or technical errors in the pricing calculations. The data you provide will be used in accordance with our privacy policy<\/a>. A possible sales contract will be concluded in writing. Payment is only possible by bank transfer within the period specified in the invoice. For alternative payment methods, please contact us<\/a> individually.<\/p>\n We collect, process and use your personal data only in compliance with the applicable data protection laws. You can find more information on data processing in our privacy policy<\/a>.<\/p>\n The law of the Italian Republic applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes arising from this contract is Bolzano, South Tyrol.<\/p>\n We are not liable for damage caused by improper handling or use of the products. Liability for slight negligence is excluded unless material contractual obligations (cardinal obligations) have been breached. In the event of a breach of material contractual obligations, liability shall be limited to the foreseeable damage typical of the contract. <\/span><\/p>\n The goods shall remain our property until full payment has been made. Prior to the transfer of ownership, pledging, transfer by way of security, processing or remodelling is not permitted without our consent. <\/span><\/p>\n2. Contractual partner, conclusion of contract<\/h2>\n
3. Prices and terms of payment<\/h2>\n
4. Shipment<\/h2>\n
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5. Return of goods<\/h2>\n
6. Warranty<\/h2>\n
7. Request for a quote for an exhibition model or an online-configured BLACKCAMP mini caravan<\/h2>\n
8. Data protection<\/h2>\n
9. Applicable law, place of jurisdiction<\/h2>\n
10. Disclaimer<\/h2>\n
11. Reservation of title<\/h2>\n
12. Online dispute resolution<\/h2>\n